New Phone or Tablet Setup
The part people dread isn't the new phone, it's the photos, the two-factor codes, and the banking app that wants to verify a number that's now in a drawer. I sit down and do the whole transfer with you, in order, so nothing gets stranded.
No deposit. Pay when it's done. Or call John on (619) 928-6500.
What's included
- Old device backed up before anything is touched
- Data transferred — photos, messages, contacts, notes, app data
- Apps reinstalled and signed back in, including the ones that fight you
- Two-factor and authenticator apps moved across properly, which is where most transfers go wrong
- Email, calendar and cloud accounts reconnected
- Old device wiped, if and only if you confirm everything is across
- Basics walked through if the interface has changed on you
What I'll need from you
- Both devices, charged, and the old one's passcode
- Your Apple or Google account password — the actual one, not a guess
- An hour where you can sit with me for the verification codes
- How long it takes
- About 90 minutes.
John
Straight, solid, and off your floor by this afternoon.
Can you move me from iPhone to Android, or the other way?
Yes. It's slower and a few things don't cross over cleanly — I'll tell you which before we start rather than after.
Do you need my passwords?
For the accounts being transferred, yes, and you type them, not me. I don't record them and I don't need your banking login at all.
Network & Computers
Often booked at the same visit
Adding a second job to the same trip is the cheapest way to buy my time — the drive only gets paid for once.
Computer Setup
New machine out of the box, files moved over, and ready to actually use.
from$99Details →Data Backup & Transfer
Off the old machine, onto the new one, and backed up so it stays.
from$79Details →Hub & Speaker Setup
Alexa, Google Home, Sonos. Placed well, paired, and actually listening.
from$79Details →
New phone and tablet setup in San Diego
The phone transfer call in San Diego is very often a family one — somebody has bought a parent in Rancho Bernardo or Chula Vista a new iPhone for a birthday, and the box has been sitting unopened for three weeks because nobody wants to be the one who loses twelve years of photographs. That fear is reasonable. The transfer itself is routine; what goes wrong is the authentication around it.
Two-factor codes are where these fall apart, especially when the old number is being retired or the authenticator app was set up by someone who has since moved out of state. I do this sitting with you, in order, with the old device kept intact until everything is confirmed on the new one. You type your own passwords; I do not need them and do not want them. Nothing gets wiped until you have opened your photos on the new phone and seen them for yourself.
Send a photo of the spot. I'll confirm $79.
If the photo shows something that changes the price, you'll know before I drive out — not after.
Would rather type it out? Ask for a price here.